Responsible Gambling at Spinsy Casino

Spinsy Casino is committed to providing a safe and enjoyable environment for every player. We believe that gambling should always be a form of entertainment chosen freely, never a way to solve financial problems, recover losses, or escape from personal difficulties. When it stops being fun, it is time to stop, and we have built a full set of tools to help you do exactly that.

Problem gambling can develop gradually and often without the person affected noticing the change in their own behaviour. That is why we take a proactive approach: giving every player access to protective tools from day one, regardless of how much or how little they play. You do not need to be in crisis to use them. Setting a deposit limit or taking a short break are habits that any player can benefit from, and we encourage everyone to make use of what is available.

All responsible gambling tools are available directly from your account settings at any time. No waiting period applies, no approval is required, and no reason needs to be given. You are in control.

To access these tools, go to the Responsible Gambling section within your account settings. If you need immediate help activating a restriction and cannot locate the settings, contact our live chat support team. An agent can apply any of these measures to your account directly and in real time, at any hour of the day.

Problem gambling rarely announces itself. It tends to develop slowly, and the person affected is often the last to recognise the pattern. Being aware of the warning signs is the first step toward addressing them before they become serious.

Consider whether any of the following apply to you:

• You are spending money on gambling that was budgeted for essentials such as rent, food, or bills.
• You chase losses by continuing to play after a losing session in an attempt to win back what you have lost.
• You need to increase your stakes over time to feel the same level of excitement as before.
• Gambling occupies a disproportionate amount of your thoughts, even when you are not playing.
• You conceal the extent of your gambling from family members, partners, or close friends.
• You continue gambling despite negative consequences affecting your finances, relationships, or work.
• You feel restless or irritable when you try to cut back or stop.

Recognising one or more of these signs is not cause for shame. It is a prompt to act. Use the tools available in your account, speak to someone you trust, or reach out to one of the support organisations listed below. Asking for help is the responsible choice, and it is always available.

If you are concerned about your own gambling or that of someone close to you, free and confidential support is available. The following organisations provide help in France and internationally:

Joueurs Info Service (09 74 75 13 13) is the national helpline for problem gamblers and their families in France. It is free of charge, available Monday to Saturday from 8am to 2am, and entirely confidential. Trained addiction specialists answer calls and can refer you to local treatment services. The line is open to both players who recognise a problem in themselves and to concerned family members or partners who want guidance on how to help.

GamCare and Gamblers Anonymous provide English-language support internationally. GamCare offers structured counselling and a 24-hour helpline. Gamblers Anonymous operates a peer support network through group meetings held in cities worldwide, including across France, with an online option available for those who prefer it.

None of these organisations require you to have reached a crisis point before you call. If you have doubts, that is enough reason to reach out.

Spinsy Casino is strictly for players aged 18 and over. Access by minors is prohibited, and identity verification through the KYC process is in place to enforce this requirement. Any account found to belong to a person under the legal gambling age will be closed immediately and all associated funds forfeited.

If you share a computer, tablet, or smartphone with children or teenagers, we strongly recommend using parental control software to block access to gambling websites. Tools such as Net Nanny, Kaspersky Safe Kids, and the built-in parental controls on iOS and Android devices can restrict access to gambling content effectively at the device or network level.

Never leave your login credentials visible or accessible on a shared device. Log out after every session and avoid saving your password in a shared browser profile. These simple steps ensure that access to your account remains yours alone.